Privacy Policy

Effective Date: July 31, 2026

Welcome to Go Gravity Hatta ("we", "our", or "us"), operated by Go Gravity Adventure Park. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a booking through https://bookings.gogravityhatta.com.


1. Who We Are

Website: https://bookings.gogravityhatta.com

Business Name: Go Gravity Adventure Park

Address:
Hatta Wadi Hub, Hatta, Dubai, United Arab Emirates


2. Information We Collect

When you use our website or make a booking, we may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number

We only collect information that you voluntarily provide when making a booking or contacting us.


3. How We Use Your Information

We use your personal information to:

  • Process and manage your bookings

  • Confirm reservations

  • Contact you regarding your booking

  • Respond to your enquiries

  • Provide customer support

  • Comply with legal obligations

We do not use your information for marketing newsletters unless you specifically request such communications.


4. Payment Information

Our website allows customers to make one-time online payments for bookings.

Payment processing is handled through secure third-party payment providers. We do not store your complete credit card or debit card details on our servers.


5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary:

  • With payment processors to complete transactions.

  • When required by law or government authorities.

  • To protect our legal rights or investigate fraud.

  • With trusted service providers who help us operate our booking services under appropriate confidentiality obligations.


6. Data Security

We implement reasonable technical and organizational security measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Manage bookings

  • Fulfil contractual obligations

  • Comply with legal and regulatory requirements

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.


8. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.


9. Cookies and Tracking Technologies

At this time, our website does not use cookies or other tracking technologies for analytics, advertising, or behavioural tracking.

If this changes in the future, this Privacy Policy will be updated accordingly.


10. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.


11. GDPR Privacy Rights (European Economic Area)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data

  • Right to correct inaccurate information

  • Right to request deletion of your personal data

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact details below.


12. California Consumer Privacy Rights (CCPA)

If you are a California resident, you may have the right to:

  • Know what personal information we collect

  • Request access to your personal information

  • Request deletion of your personal information

  • Know whether personal information is sold or shared

  • Not be discriminated against for exercising your privacy rights

We do not sell personal information.

Requests regarding your personal information may be submitted using the contact information below.


13. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

  • Users may visit our website anonymously where applicable.

  • This Privacy Policy is available on our website.

  • We will update this page whenever material changes are made.

  • The Effective Date at the top of this policy reflects the latest revision.

Do Not Track Signals

Our website currently does not respond to browser "Do Not Track" (DNT) signals because there is no universally accepted standard for responding to such requests.


14. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your information

  • Update your information

  • Correct inaccurate information

  • Request deletion

  • Request restriction of processing

  • Request data portability

  • Withdraw consent where applicable

We will respond to requests within the time required by applicable law.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will revise the "Effective Date" at the top of this page. Continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.


16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Go Gravity Adventure Park

Website: https://bookings.gogravityhatta.com

Email: gogravity@hotmail.com

Phone: +971 50 760 0278

Website: https://gogravityhatta.com/

Address:
Hatta Wadi Hub, Hatta, Dubai, United Arab Emirates